Disaster Restoration Systems | Success Stories

This is my favorite part of the website.  Human nature is to spend time focusing on the tangible aspects of a loss.  How fast we can dry your building, how much money we can save you and how fantastic our drying systems are.  But if the customer wasn’t satisfied at the end of the project, none of that matters.

As a small, independent restoration firm, we don’t have big marketing budgets or national ad campaigns to bring business to our door.  All we have to offer is our service and our word.  When you call us, we answer our phone. When you leave a message, we call you back.  When we say we’ll be there, we’ll be there. 

We do not subscribe to the philosophy that business is a “numbers game”.  Our business model is not built around high volume.  Every customer is important to us and every customer will have an impact on our bottom line. 

If you’re ready for a fresh, honest and straight forward approach to water damage restoration, please consider Disaster Restoration Systems as your service provider.  When things go wrong, we make it right again.  You have my word on it!

- Ritch Paprocki - President, DRS

The Arter Group 

"I admit that I was a little worried when I called you for emergency services Christmas Day...your response was professional, prompt and you arrived ready for work without delay.  As one of my maintenance staff put it, 'The other restoration companies are all talk and no action.  These guys are the real deal!' " 

Wright's Jewelers

"Your knowledge and expertise in knowing exactly what to do and how to do it professionally, made the disaster cleanup go as smooth as possible...Not having our day-to-day business interrupted kept us, and our insurance company happy."  

Zabel   

"...you handled the problem quickly and brought adequate resources to combat the water so that we had full use of our home again in a very short time."

Lang

"You saved us thousands of dollars by responding so fast to our call and knowing exactly what needed to be done to save our carpet, pad furniture and walls." 

Pauli

"Thank you so much for your efficiency.  Within a few short hours the water was gone...you even worked late in the evening to make sure things were finished...the best thing was your friendliness and how personable you were." 

Pardy

"He was able to dry our carpet, pad, drywall and base trim without removing them.  Within five days of the flood, Disaster Restoration Systems was cleaning our carpet and the project was completely finished!"

Vanlaningham

"We were amazed when everything was completely dry and odor free in just four days...Coordinating the repairs with our insurance company simplified our claim even further.  If we aver have any water problems in the future, we will call Disaster Restoration Systems."

Willow Creek Apartments

"...thank you for the exceptional service Disaster Restoration Systems provided to us during our recent water disaster...36,000 gallons of water!  Your immediate response to our call was not only remarkable, but also a critical factor in limiting our damage."

Yetter

"I want to tell you how happy I was with the service that you provided at the time of our awful water damage.  You did the work quickly, efficiently and thoroughly.  I would recommend your business to anyone.  Thank you for your friendliness and efficiency as well."

Dodson

"Disaster Restoration Systems was referred to us by our insurance company...within two hours Ritch was at our home beginning the clean-up process.  Their prompt, friendly and experienced service has made us very satisfied customers."

Brackle

"...thank you for the fine job you did on our basement.  Your service was great!  Then after the drying, you cleaned our carpet so we didn't have to replace it!  My what a help you were!  I would recommend you to anybody having the same trouble we had."

Oswald

"Ritch was on the job within an hour and began work immediately, handling every detail from day one....the house was restored beyond my expectations!  I couldn't be more pleased with Disaster Restoration Systems."